Stateside Sports Pty Ltd uses a variety of courier companies along with Australia Post to offer our customers an affordable and fast delivery service. All orders are shipped from the closest retail store that has the product. Orders are not shipped from one central location. Orders are often shipped from multiple locations and so your order may arrive with multiple deliveries.
We aim to send all orders placed before 9am AEST out the same day. Orders placed after 9am AEST will be processed and dispatched the following day. Orders placed after 9am AEST on Friday will be processed and dispatched the following Monday.
Please allow extra time for processing and delivery around the busy times such as the Christmas/New Year period, other public holidays and during sale time. All email communication regarding shipping will come from Shippit which will advise who your order was sent through, tracking details and an estimated arrival day.
If you have marked "Authority to Leave" (ATL) on your order then Stateside Sports will not be held liable for any missing items.
Domestic Shipping (within Australia)
We offer free shipping for all orders over $120 within Australia. A flat rate shipping charge of $12 will apply to all orders under $120.
Major Metropolitan areas (excluding Perth) will generally receive orders within 2-5 business days, for other regional areas and Western Australia it can take up to 6-7 business days. In some cases orders may be passed on to a third party carrier, in these cases there may be a further delay in your order arriving.
All orders must be signed for, so please ensure there is someone available at the delivery address. If there is no one home or available to sign for the parcel the courier will leave a note and will either attempt to deliver it again. Unfortunately we cannot ship to PO Boxes or Parcel Lockers.
International orders are shipped via DHL. Stateside Sports ships to most countries for a flat fee of $40 per order. Please note that Stateside Sports is not responsible or liable for any taxes related to importing goods into the country where the items are being delivered. International orders are collated before being shipped which may result in a delay of the order being sent.
We will contact you via email if there are any significant delays in your delivery. Please contact us via email here (email@example.com) if you have any enquiries or if your order has not arrived in the specified time frame.
We offer Free Shipping on orders over $120 within Australia..